How Mortgage Insight handles your personal information.
Last updated April 2026. This policy explains how we collect, use, disclose and protect personal information under the Privacy Act 2020.
Introduction
Mortgage Insight Limited complies with the New Zealand Privacy Act 2020. Contact our Privacy Officer at info@mortgageinsight.co.nz.
Information we may collect
Personal information may include your name, address, contact details, date of birth, occupation, employment history, financial and identification information, feedback and other information required to provide advice.
How we use your information
- Verify identity and provide financial advice services
- Respond to communications and complaints
- Improve our services and protect our legal rights
- Contact you where you have authorised us
- Meet legal, compliance and audit obligations
Who we may disclose it to
Where appropriate and permitted, information may be shared with lenders and product providers, service and storage providers, specialist advisers, compliance reviewers, identity-verification services, regulators, dispute-resolution services and parties you authorise.
Protection and storage
We take reasonable steps to protect information from loss, unauthorised access and misuse, and retain it only as long as it may lawfully be used.
Access and correction
You may request access to or correction of information we hold. Email the Privacy Officer with evidence of identity and details of your request.
Internet, cookies and breaches
Information sent online is provided at your risk. We may use cookies and system monitoring to operate and protect services. We maintain processes to assess and report privacy breaches.
Changes
We may update this policy by publishing a revised version on this website.